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Delivering a consignment

When you get to your delivery address, deliver the consignment, and collect a proof of delivery (POD)

Updated over 2 weeks ago

When you have navigated to your delivery address, you can deliver the consignment, and collect a proof of delivery (POD).

  1. Open the NowGo app and login to your account.

  2. Tap Stops in the bottom navigation bar.

  3. Locate the consignment to deliver in the list, and tap the green Deliver icon.

  4. Tap the barcode icon to open your device's camera and scan the barcode of the article you are picking up. If the scan is successful, a green message with the scanned code is shown.

  5. Optional: If you have more than one article to deliver, tap the barcode icon to scan the other items.

  6. When you have scanned all the items in the consignment, tap the green Deliver button at the bottom of the screen.

  7. Select whether you want to collect a signature or a photo as proof of delivery.

    • Tap Signature to collect a signature. Type the recipient's name and tap Done to open a screen for your recipient to sign. Tap Done to save the signature as proof of delivery.

    • Tap Photo to collect a photograph. Centre the delivered item on the screen and tap Take photo. You can take as many photos as you need to. Tap Done to save the photos as proof of delivery.

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